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SHIPPING POLICY

Welcome to Urban Elegance! This Shipping Policy explains the terms and conditions related to the delivery of items purchased through our store. We encourage you to review this policy carefully before completing your order.

 

1. Order Processing

All orders are generally processed within 1–5 business days. Please note that during high-demand periods, such as holidays or special promotions, processing times may be slightly longer.

 

2. Shipping Fees

Shipping costs are determined by the delivery address and the weight of your order. Exact shipping rates and available options will be shown at checkout before you confirm your purchase.

 

3. Shipping Locations

Urban Eleganceproudly ships to many countries. If your location is not listed, feel free to reach out to our support team for assistance.

 

4. Estimated Delivery Times

Delivery times depend on both the selected shipping option and your destination. Estimated delivery windows will be displayed during checkout so you know when to expect your order.

 

5. Tracking Your Order

Once your package is dispatched, you’ll receive a confirmation email with tracking details. This will allow you to follow your order every step of the way.

 

6. Customs & Duties

For international orders, customers are responsible for any customs fees, import duties, or local taxes applied by the destination country. These charges are not included in product or shipping costs.

 

7. Shipping Carriers

We work with trusted and reliable delivery partners to ensure your order arrives safely and on time. The carrier used may vary depending on your chosen shipping method and location.

8. Delivery Delays & Exceptions

While we do our best to meet expected delivery times, Urban Elegance is not liable for delays caused by external factors such as customs inspections, weather disruptions, or courier issues.

9. Accurate Shipping Details

Please double-check your shipping information during checkout. Urban Elegance cannot be held responsible for delays or non-delivery due to incorrect addresses provided by customers.

10. Returned Packages

If an order is returned to us due to unsuccessful delivery (e.g., incorrect address), the customer will be responsible for covering the cost of re-shipment.

Urban Elegancereserves the right to amend this Shipping Policy at any time. Continued use of our services after updates indicates your acceptance of the revised terms.

For any questions or concerns, please reach out to our customer support team at

urbanelegance2026@gmail.com.

FREE SHIPPING

Immerse yourself in the delight of complimentary shipping on every order, at Fashion Wonderland, we believe in enhancing your style without additional costs.

CUSTOMER SERVICE

Our customer service team is dedicated to your satisfaction, available 24/7 to address your inquiries and ensure a seamless shopping experience.

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WHY CHOOSE US

Experience the perfect blend of style and substance with Urban Elegance. Our collections are thoughtfully designed for the modern individual, combining trend-forward aesthetics with exceptional craftsmanship and premium materials. From effortless everyday chic to timeless classics, our versatile pieces are made to complement your unique style and elevate every occasion.

CUSTOMER SATISFACTION

Customer satisfaction isn’t just a goal, it’s our promise. We’re dedicated to creating an experience that goes beyond the purchase, making sure every customer feels valued and inspired. Each piece in our collection is carefully curated with premium materials and exceptional craftsmanship, designed to not only meet but exceed your expectations.

OUR MISSION

Our mission is to reshape the fashion world by celebrating individuality and confidence. Through thoughtfully curated collections designed for modern lifestyles, we view fashion as more than clothing—it’s a powerful form of self-expression. We empower you to embrace your unique style journey with authenticity, elegance, and flair.

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