SHIPPING POLICY
Welcome to Urban Elegance! This Shipping Policy explains the terms and conditions related to the delivery of items purchased through our store. We encourage you to review this policy carefully before completing your order.
1. Order Processing
All orders are generally processed within 1–5 business days. Please note that during high-demand periods, such as holidays or special promotions, processing times may be slightly longer.
2. Shipping Fees
Shipping costs are determined by the delivery address and the weight of your order. Exact shipping rates and available options will be shown at checkout before you confirm your purchase.
3. Shipping Locations
Urban Eleganceproudly ships to many countries. If your location is not listed, feel free to reach out to our support team for assistance.
4. Estimated Delivery Times
Delivery times depend on both the selected shipping option and your destination. Estimated delivery windows will be displayed during checkout so you know when to expect your order.
5. Tracking Your Order
Once your package is dispatched, you’ll receive a confirmation email with tracking details. This will allow you to follow your order every step of the way.
6. Customs & Duties
For international orders, customers are responsible for any customs fees, import duties, or local taxes applied by the destination country. These charges are not included in product or shipping costs.
7. Shipping Carriers
We work with trusted and reliable delivery partners to ensure your order arrives safely and on time. The carrier used may vary depending on your chosen shipping method and location.
8. Delivery Delays & Exceptions
While we do our best to meet expected delivery times, Urban Elegance is not liable for delays caused by external factors such as customs inspections, weather disruptions, or courier issues.
9. Accurate Shipping Details
Please double-check your shipping information during checkout. Urban Elegance cannot be held responsible for delays or non-delivery due to incorrect addresses provided by customers.
10. Returned Packages
If an order is returned to us due to unsuccessful delivery (e.g., incorrect address), the customer will be responsible for covering the cost of re-shipment.
Urban Elegancereserves the right to amend this Shipping Policy at any time. Continued use of our services after updates indicates your acceptance of the revised terms.
For any questions or concerns, please reach out to our customer support team at