PRIVACY POLICY

At Urban Elegance, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit or make a purchase from our website. By using our website, you agree to the terms of this Privacy Policy.

Information We Collect

When you interact with our website, we may collect the following information:

Personal Information: name, email address, phone number, shipping and billing addresses.
Payment Information: payment card details and transaction information (processed securely via third-party payment gateways; we do not store your full payment details).
Account Information: login credentials if you create an account with us.
Browsing Information: IP address, browser type, device information, and website usage data through cookies and similar technologies.

How We Use Your Information

We use your personal information to:

Process and fulfill your orders.
Communicate with you regarding your purchases, inquiries, and updates.
Provide customer support.
Improve our website, services, and product offerings.
Send promotional offers, newsletters, or marketing communications (you may opt out at any time).
Ensure the security and integrity of our website.

Sharing Your Information

We respect your privacy and will not sell or rent your personal information. However, we may share your information with:

Service Providers: such as payment processors, shipping companies, and IT support providers to complete transactions and deliver products.
Legal Requirements: if required by law, regulation, or legal process.
Business Transfers: in the event of a merger, acquisition, or sale of assets.

Cookies & Tracking Technologies

Our website uses cookies and similar technologies to enhance user experience, analyze traffic, and personalize content. You can adjust your browser settings to refuse cookies, but this may affect the functionality of our website.

Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Your Rights

Depending on your location, you may have the right to:

Access, update, or delete your personal information.
Opt out of receiving marketing emails.
Request details on how your data is processed.
Withdraw consent where applicable.

To exercise these rights, please contact us at [Your Contact Email].

Children’s Privacy

Our website is not directed at children under 13 (or the relevant age of consent in your jurisdiction). We do not knowingly collect personal information from minors. If we become aware that we have inadvertently collected such information, we will delete it promptly.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. Updates will be posted on this page, and the “Last Updated” date will be revised accordingly.

Contact Us

If you have any questions or concerns regarding this Privacy Policy or our data practices, please contact us at:
urbanelegance2026@gmail.com